CRM نظام ادارة عملاء من اكبر شركات التسويق العقاى فى مصر من 2021 حتى الان

Implement, integrate, test and maintain system units.

-Design, implement and test any supporting databases.

-Analyzed the current process and obtain full understanding of business scope and context surrounding current tasks and activities and heavy involvement in operational-level business and database transaction for maintaining, revising and performing business transactions.

- Checking and reviewing the database, performing periodic data maintenance, and merging duplicates

- Training team work, employees, managers, operations and directors on using the system.

-Create reports, statistics, analyzes and charts for each department of the company and install them on the dashboard and send them via mail automatically at the required periods.

- Create reports, statistics and analyzes and charts on the amount of work accomplished by each employee and show this to each team manager and each responsible.

- Work closely with the team and ensure that everyone on the system is working correctly and data is entered correctly to obtain accurate reports, analyzes and statistics.

-Defined with Top Management the project scope and mission statement Reviewed and deficiencies noted in conducting the business

-Designed an improvement plan to achieve the quality of the work to be done.

-Frequently integrate the developing application with the work of other developers on the team and linking between different systems and departments to reach automatic work in time and effort for the organization and individuals

-Discussed with Top Management the corrective and preventive actions to improve the quality of the work to be done.

-Staying updated with departmental policies, guidelines, instructions relating to process engineering.

-Provide technical expertise in information technology applications (custom built or commercially available alternatives).

-Heavily involved in system operation supervision and maintenance.

-Maintain detailed and updated documentation of all development and design activities.

- Suggested & Lead the Effort of utilizing the services of a Management Consulting Firm.

-Worked closely with the consulting firm on improving our Business Process.

- Reported Directly to Top Management.