Surveys App with Admin Dashboard and API

it is a versatile surveys application designed to collect feedback about various places and their services. Whether it's restaurants, hotels, tourist attractions, or any other establishment, SurveyGuru empowers businesses to gather valuable insights from their customers to improve their offerings. The platform consists of an intuitive admin dashboard for managing surveys and an API for seamless integration with other systems.

Key Features:

Survey Creation and Management:

Intuitive interface for creating and customizing surveys tailored to specific places and services.

Ability to define survey questions, response options, and survey duration.

Place and Service Categorization:

Flexible categorization system for organizing surveys based on different types of places and services.

Options to create custom categories or use predefined ones for efficiency.

Survey Deployment:

Seamless deployment of surveys to targeted places or establishments through various channels such as email, SMS, or QR codes.

Schedule surveys to be sent at optimal times based on customer interactions or visits.

Feedback Collection:

Multi-channel feedback collection allowing customers to provide input through web forms, mobile apps, or kiosks.

Support for text-based responses, multiple-choice questions, ratings, and comment boxes.

Real-time Analytics and Reporting:

Comprehensive analytics dashboard for monitoring survey responses in real-time.

Visual representations of survey data including charts, graphs, and heatmaps.

Drill-down capabilities to analyze feedback at the place or service level.

Sentiment Analysis:

Natural Language Processing (NLP) algorithms for sentiment analysis of open-ended responses.

Identification of positive, negative, and neutral sentiments to uncover key insights.

Admin Dashboard:

User-friendly dashboard for survey administrators to manage surveys, view responses, and generate reports.

Role-based access control to ensure data privacy and security.

API Integration:

RESTful API for seamless integration with third-party systems such as CRM software, POS systems, or customer feedback platforms.

Secure authentication and data transmission protocols to safeguard sensitive information.

Customizable Branding:

Custom branding options to align the survey interface with the brand identity of the businesses using the platform.

White-label solutions available for enterprise clients.

Scalability and Reliability:

Scalable architecture capable of handling high volumes of survey responses.

Reliable infrastructure with built-in redundancy and failover mechanisms to ensure uninterrupted service availability.

SurveysApp empowers businesses to gather actionable insights from their customers, enabling them to make data-driven decisions to enhance their services and offerings. With its user-friendly interface, advanced analytics capabilities, and seamless integration options, SurveyGuru is the ultimate solution for collecting and analyzing feedback about places and their services.