Abu dubai Islamic bank

Reviewing and updating customer information (Identity and address)

to enter it the system

Manage and resolve Customer Complaints through Emails

Reporting Identified issues occurred and providing suggested solutions to be taken in consideration

Creating KYC File Information for a customer as per the request from the team leader

Checking Files Information provided by RMs Dept.

Responding to Inquiries from different branches of KYC Offices in

UAE through Telephone, Emails.

Checking Information Provided by KYC Front Office.