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“An image is the set of beliefs, ideas, and impressions that a person holds regarding an object”.
– Kotler.
Customers’ perceptions of a brand are referred to as “brand image.” It’s a unique set of associations that targeted customers have in their heads. It expresses the present positioning of the company. It’s a belief about a specific brand. In a simple word, it’s the consumer’s opinion of the product. It is how a specific brand is positioned in the market.
A brand image is more than a conceptual image; it also conveys emotional worth. A company’s character is reflected in its brand image. It’s the result of people outside of an organization interacting with and observing it. It should make the mission and vision of an organization clear to everyone.
A unique logo reflecting the organization’s image, a slogan expressing the organization’s business in a few words, and a brand identifier supporting the essential principles are the main components of a positive brand image.
The entire impression generated in the minds of consumers by all sources is referred to as a “brand image.” Consumers form a variety of connections with the brand. They create a brand image based on these associations. Based on subjective judgments of association bundles that consumers have about the brand, an image of the brand is established.
Why does it matter?
However, the reality is that brand image is important. It is quite important. Here’s why the brand image is more than just branding.
Every company wants to develop a positive image since it helps in achieving its goals. The following are some of the benefits of having a good brand image:
Profits increase as more customers connect with the brand.
It’s simple to launch a new product under the same brand.
Existing customers’ trust is increased. It aids in their retention.
Improved Customer-Business Relations:
Credibility and equity are built by a brand’s image.
Brand Image Creates An Impression
The image of a company creates recognition.
Your brand image demonstrates how well-coordinated you are.
A company with a negative image may find it difficult to operate and may be unable to introduce a new product under the same name.
The Effect of Brand Image on Customer Loyalty
Maintaining a high-quality brand image is vital not only for huge corporations but also for small businesses.
A small business’s brand image may often be a powerful and low-cost “weapon” when battling against giant organizations with large budgets.
Establishing a strong brand is one of the most effective ways to persuade customers to relate to, connect with, and engage with your company—and, as a result, become enthusiastic, loyal customers.
From the mission statement and company culture to customer service, social media marketing, and the ultimate product or service, a brand comprises everything your company stands for and every interaction you have with customers.
Finally, your brand image is the perception of your firm that your prospects and customers have of you. While you may not have direct control over your clients’ minds, you may affect how they feel about your company by developing a strong brand.
Brand identity VS Brand image
Brand Identity:
“Who are you?” is a common definition of brand identity.
“Brand identity” represents “The Brand desire.”
The concept of Brand identity is “active”.
It represents “where you desire to be.”
It refers to a company’s entire promise to its customers.
Brand image:
“How does the market perceive you?” is the general definition of brand image.
The “other’s point of view” is represented by the brand image.
The Brand image is a “passive one”.
It represents “what you have.”
It refers to how people feel about a brand.
Do you consider your company to have a strong brand image? Do you have a unique selling point in your market? Do you have a genuine ability to connect with and engage audiences? If that’s the case, it appears that you’ve covered your branding. If, on the other hand, you’re having trouble breaking into a new market, engaging your ideal customer persona, or simply fading into the shadows of your competitors, it seems like you need some guidance on how to establish a powerful brand image.
Alright, Let’s Break It Down.
Determine who you want to be your customer.
Identifying your target audience is the next step in creating a strong brand image for your company. Your branding guidelines will be in place to attract your target customer base. place. Keeping this in mind, the messages you send, the fonts you use, and the colors you choose can all connect or disconnect your potential clients.
Insinuate your brand’s personality.
Building a brand should be entertaining and creative. You should integrate personality into your brand image to remain recognizable, stand out, and engage with your audience on a human level.
This will boost your target audience’s loyalty, engagement, and trust.
Create your brand guidelines.
In addition to memorability and recall, your brand image can help you stand out in business. You’ll have a plan to follow across all of your marketing materials if you set solid branding guidelines.
Be your brand everywhere you go.
For others to believe in your brand, you must reflect it everywhere you go. Across all channels, your brand’s image must be consistent. Whether it’s a social network icon, an email marketing style, or a website design, all platforms should follow your Guide.
This is the right time to promote a strong brand image. Create associations, increase brand recognition, and bring your brand identity to life by sharing it.
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اسم المستقل | Israa S. |
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