? Client & Objectives
The client needed a mobile reservation system to allow users to book services, appointments, or venues with ease. The goal was to provide real-time availability updates, automated notifications, and secure payments. The app had to support multiple service providers, flexible scheduling, and a seamless user experience.
? Challenges Faced
Manual Booking Process – Users had to call or email, causing delays and errors.
No Real-Time Updates – Double bookings and scheduling conflicts were frequent.
Missed Appointments – No automated reminders led to high cancellation rates.
Secure Payments – Required a safe and seamless payment system.
Role Management – Needed access control for users, service providers, and admins.
? Solutions Implemented
Kotlin Mobile App (Jetpack Compose) for a modern UI/UX.
Spring Boot Backend with REST APIs for reservations and user management.
Real-Time Availability Updates via WebSockets.
Push Notifications & Reminders using Firebase Cloud Messaging (FCM).
Secure Payments via Stripe/PayPal for prepaid bookings.
Role-Based Access Control with Spring Security.
Google Calendar Integration for automatic scheduling.
? Results & Benefits
✅ 60% Fewer Booking Errors with automated scheduling.
✅ 30% Faster Reservations with real-time availability.
✅ Higher Customer Satisfaction with reminde