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Significant Achievements/Wins:-

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*Vodafone EG work for their WebCenter project was sent to our team based on his reputation in VFDE.

*He’s counted as the SME for his peers in different areas (WebCenter, Oracle RAC).

Performing at a Higher Job Level:-

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*Widened responsibilities in existing role

A&DM, Comptel & Domain C. Acting as a key player in infra team.

*Changes in scope/scale

Supporting of VFDE Domain A systems

*New or widened areas of expertise

Billing systems

WebCenter

Competence, Behavior, Attitudes:-

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*Behavioral strengths & attitudes:

Amr is highly accountable for tasks he’s being assigned on and delivers with high quality, innovative and on time.

*Developing/mentoring other employees

Amr was able to train and prepare other members in his team on new technologies as WC.

*Leadership activities

Amr has been able to successfully drive troubleshooting activities with onsite and customer teams in difficult investigations.

*Particular achievements/contribution in their new role

Working as a key player across all VFDE technology stack with high progress rate.

*Contribution outside immediate role:

Supporting other teams in other accounts, building the WC capability within the center.

Recognition:-

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*Customer recognition/support for promotion

Susan Craib, Vodafone Account Delivery Manager “Hi Amr, Sounds like you guys are doing a great job above 1st level expectations.”

Holger Kiemes, VFDE Account Delivery Manager “Thank you for your commitment and for being careful on what to do - doing it right”

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