Significant Achievements/Wins:-
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*Vodafone EG work for their WebCenter project was sent to our team based on his reputation in VFDE.
*He’s counted as the SME for his peers in different areas (WebCenter, Oracle RAC).
Performing at a Higher Job Level:-
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*Widened responsibilities in existing role
A&DM, Comptel & Domain C. Acting as a key player in infra team.
*Changes in scope/scale
Supporting of VFDE Domain A systems
*New or widened areas of expertise
Billing systems
WebCenter
Competence, Behavior, Attitudes:-
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*Behavioral strengths & attitudes:
Amr is highly accountable for tasks he’s being assigned on and delivers with high quality, innovative and on time.
*Developing/mentoring other employees
Amr was able to train and prepare other members in his team on new technologies as WC.
*Leadership activities
Amr has been able to successfully drive troubleshooting activities with onsite and customer teams in difficult investigations.
*Particular achievements/contribution in their new role
Working as a key player across all VFDE technology stack with high progress rate.
*Contribution outside immediate role:
Supporting other teams in other accounts, building the WC capability within the center.
Recognition:-
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*Customer recognition/support for promotion
Susan Craib, Vodafone Account Delivery Manager “Hi Amr, Sounds like you guys are doing a great job above 1st level expectations.”
Holger Kiemes, VFDE Account Delivery Manager “Thank you for your commitment and for being careful on what to do - doing it right”