Experienced Network Technician with over 5 years of expertise in troubleshooting network connectivity issues and optimizing network performance. Successfully transformed a client company from paper-based operations to electronic systems, significantly improving efficiency. Highly rated for flexibility and adaptability. Certified in Management Information Systems (MIS) and CCNA, excelling in problem resolution and team training. Demonstrated high proficiency in resolving issues using SOTI MobiControl and Zabbix, ensuring system stability and security. Skilled in training new employees and implementing innovative solutions to enhance organizational performance.