Osama G.

Senior IT Specialist with over 4 years of hands-on experience managing IT infrastructure in corporate environments. Skilled in networks, Active Directory, firewalls (FortiGate, Sophos), and backup solutions (Veeam, Veritas).

Proficient in using Odoo ERP as a power user, assisting employees across modules like Sales, Purchase, Inventory, and more, in addition to managing user roles and access.

Serving as an ERP System Administrator for Microsoft Dynamics 365 and ERPNext, handling user management, permissions, and ensuring smooth system operations.

Experienced in configuring VPN connections (Site-to-Site & Remote Access), managing Office 365, ticketing tools (ManageEngine), and VoIP systems (Yeastar, Issabel).