Mohammed A.

-Set goals for performance and deadlines in ways that comply with

company’s plans and vision and communicate them to subordinates.

-Organize workflow and ensure that employees understand their

duties or delegated tasks.

-Monitor employee productivity and provide constructive feedback

and coaching.

-Receive complaints and resolve problems.

-Maintains strong working knowledge of company products and

services, and offers technical support and information to team

members.

-Establishes working relationships with others in the department,

collaborating on new technology needs or expanded uses for existing

technologies to increase functionality or efficiency.

-Firewalls

pfsense-sophos-fortigate-mikrotik-drytek

-Vpn

site to site and site to client

-Voip

setup voip servers and make outbound and inbound rules and IVR .