* PROFILE*
Have a very good communication skill. Dedicated, hardworking, and committed to becoming a dependable and valuable team member. Committed to utilizing my skills to further the mission of a company. Adept in various social media platforms and office technology programs.
* EMPLOYMENT HISTORY*
(Social Media Moderator at Remotly, Egypt)
May 2023 — Present
• Monitoring and responding to customer inquiries on social media channels in a timely and professional manner
• Developing and implementing strategies to monitor and respond to customer reviews
• Investigate customer complaints, identify root causes, and implementing solutions to prevent future occurrences
(Food Business Owner & Chef at Sou Sweet for desserts, Egypt)
May 2017 — July 2021
• Working as a chef and cooks to determine menu plans.
• Managing social media marketing activities, including posting business updates, analysis results on insights and tailoring growth strategies.
• Managing all business finances and activities, such as budgets, profit-and-loss statements and sales analysis.
(Legal Affairs Coordinator at Rashideen Egypt For Trade (Cadbury), Cairo)
September 2015 — February 2017
• Preparing reports.
• Reviewing and receiving the legal administrative papers and works with lawyers.
• Follow up the legal agenda for the litigation.
• Indexing, organize and archive all legal documents.
(Trainee Lawyer at Mohamed AlGhamry's Law office, Mansourah)
November 2012 — March 2013
• Handling legal suits and follow up all the procedures.
• Attend court hearings.
• Finishing required admin works for all legal procedures.
• Researching legal issues and preparing legal opinions for clients.
* EDUCATION*
~ Master of International Legal and Commercial Transactions and Logistics, AASTMT, Cairo
November 2011 — January 2015
~ Bachelor of Law - English Department, Mansoura University, Cairo
September 2005 — June 2011
* COURSES*
~ General and Specialized Course in the International Arbitration, AASTMT Cairo
November 2012 — November 2012
~ English Conversation Advanced, New Horizons Center
October 2011 — October 2011
~ English Upper Intermediate Certificate—, AXON center
September 2010 — September 2010
* SKILLS*
Microsoft Office
Committed to work
Self-discipline
Work well under pressure.
Ability to manage priorities
* HOBBIES*
Cycling.
Photography.
Travel.
Cooking.