I have two years of prior work experience as an IT officer. My work has involved monitoring and maintaining computer systems and networks, installing and configuring computer hardware, software, systems, networks, servers, printers, and scanners, ensuring security of data, network access and backup systems, creating domain user, applying group policies and preparing staff asset connection on server. In addition to following up with user management such as adding and deleting users from AD and working with emails and supporting with end user system updates and monitoring, including: spyware removal and testing, virus checking and ensuring backup of data files are running on OneDrive & Recovery (in case of deletion or corrupt). I am also responsible for taking the fingerprints of the organization's employees from the fingerprint device, adding new employees, canceling the old ones, and taking reports from it by linking machine to the computer. I’m also Conducted user level training on daily applications used, including: MS Word, MS Excel, MS Outlook, Adobe Acrobat, MS TEAMS, PowerPoint, Zoom Webinar, SPSS, Survey Monkey and other basic computer related skills. I have also been responsible for activity related to programming, making software, websites and applications. I am very detail oriented and able to handle multiple tasks simultaneously