Othman A.

●Teejan UAE IT Manager 1/2021 Amman - Jordan   365 Microsoft administration and Microsoft azure administration. technical support hardware and software, and solutions problems systems. erp systems administration and support services, and Python developer sql plsql xml java script ,Python Django and GUI. Domain controller, Windows Server Operating 2008-2019. data analysis, Data backup Synology, antiviros Windows Server administrator . ●No Errors Services IT Manager 2020-2021 Dubai - UAE   Managing information technology and computer systems. Controlling and evaluating IT and electronic data operations. Managing IT staff. Manage information technology and computer systems. Plan, organize, control and evaluate IT and electronic data operations. Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising theirperformance. Design, develop, implement and coordinate systems, policies and procedures. Ensure security of data, network access and backup systems. Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions in time. Audit systems and assess their outcomes. Preserve assets, information security and control structures. Handle annual budget and ensure cost effectiveness ●Shahwan Python erp odoo and Technical Support 1/2018-1/2020 Amman-Jordan   python erp odoo v8 to v13 (excel sheets, HR / Payroll system , Timesheet recording and Management, Support module ,ecommerce, Website builder ) 2 year in Shahwan. (Python, XML ,Javascript ,Html , Sql, Windows server, Ubuntu, PyCharm) 2 year in Shahwan . ●Unicef Technical Support and Data Analysis 9/2014-12/2019 Amman-Jordan   Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment.