Education
•Bachelor of Tourism & Hotels, Alexandria University May 1999
•Major: Tourism, Hospitality and Tour guiding
•Minor: Tourism studies
•GPA : very good
•Girard French School May 1995
•Translation course English/Arabic/English
•(American Language & Computer institute)
•Sabre ,Amadeus User (airline system)
•Excel (part 1 , advanced excel , ICC certificate)
•ICDL certificate
•HR online course
•Technical Writing Program course
•Security Awareness Training (Hutchison Port e-learning)
Work experiences:
Work experiences:
•(AICT)Alexandria
Executive AssistantDec 2014- to present
In charge of four departments: Engineering/Security/Communication/Civil Engineering. Responsible for ensuring documents accuracy and quality. Manages outgoing and incoming documents. Keeps track of all records.
•Alexandria InternationalAlexandria Container Terminal Co. (AICT)May 2007 to Nov 2014
Secretary
Working in the department of Safety, Security and public relations where I am responsible of all translations of mails and documents, coordinating with other departments, preparing reports and presentations.
Responsible of Press in the company and organizing all articles that should be published, dealing with journalists, using all secretarial duties, filing, faxes, organizing incoming & outgoing correspondences, arranging meeting with different levels… etc
●North African Shipping CO.August 2000 to May 2007 (NASCOTOURS)
Counter Clerk
Responsible for issuing tickets all over the world, organizing domestic and international tourism and dealing with customers. Attention to detail with the ability to complete a large volume of work quickly. In addition, assistant of the account system, preparing monthly reports. Moreover, doing all secretarial duties, filing, faxes, correspondence etc.
Hannoville ToursJuly 1999 to July 2000
Counter Clerk