Fatma M.

Bachelor of Agriculture, Animal Production Department - Faculty of Agriculture - Mansoura University - Good Overall Grade - 2020

Director of Royal Food Industries Factory from 2023 until now

Overseeing daily factory operations to ensure efficient production and adherence to food safety and quality standards.

Managing and coordinating between departments (production, quality, maintenance) to meet production targets and improve overall performance

Quality Manager at Royal Food Industries Company from 2021 to 2023

Developing and implementing quality control systems to ensure products meet internal and external food safety standards.

Royal Food Industries call center 2021

Excellent Communication Skills able to communicate clearly, confidently, and professionally over the phone

Active Listening Pays close attention to customer needs and provides accurate, helpful responses

Royal Food Industries Customer Service 2020

Responding to customer inquiries and resolving complaints promptly to ensure customer satisfaction and loyalty.

Coordinating with internal departments to follow up on orders, deliveries, and product issues as reported by customers