Esraa E.

Graduated from Ain Shams University, Faculty of Arts, Department of History for the year 2015

COURSES

Professional diploma in fares&ticketing At Egypt Air Training Center

initial passenger fares & ticketing

Amadeus system reservation

Advance Amadeus system reservation

customer service

Terminology

Travel port Galileo

-IT, Windows, WARD, EXCEL, ACCESS, POWER POINT, OUT LOOK, and INTERNET at Ain shams university

Email Etiquette & Microsoft outlook at Egypt air training center