Bassem E.

Education Qualifications

Bachelor degree of arts – History - University of Cairo

Experience Acquired

Madinat Talaat Mustafa Group as Coordinator – Audit – Accountant(From2012 Till 2014).

Zanussi Company as management in brand store (home zone) –customer service (From 2014

Till 2016)

Etisalat International Outsource Company as Team Leader i

Etisalat (333) Project

A customer service –Complaint handling –Team Lead (From2016 Till 2019).

Fast-Food Project as Senior Team Leader

A Sales – Team Lead – Invoice Creation in (Manush –La pore – Burger King) (From 2019 Till

2020).

Appliances Projects as Senior Team Leader

A Sales – Team Lead – Invoice Creation –Store Management – Follow Up Technicians

(Beko Maintenance –Beko Sales – Beko Morocco) (From 2021 Till Now).

Personal Skills

MS Office –Excel – Word – Power point – Outlook

Communication skills –Training –Non-Voice Activity –Research – Problem Solving

System Experience

CSS – CX – HP – C-sat

Siebel

Contact

Odoo

Sirius

Archlike

Okta Verify