Bassem S.

Professional Data Analysis & Automation Expert | Advanced Excel, Power Query, Power BI, Google Sheets

I am Bassem Ali Salman, a data analysis and automation professional with over 8 years of experience across customer service, technical support, and operations management. I possess advanced skills in Excel, Power Query, Power BI, and Google Sheets, coupled with hands-on experience in process automation to enhance efficiency and reduce errors.

Core Competencies:

Data analysis and interactive reporting using Power BI.

Process automation via Power Query and Google Sheets.

Managing complex datasets using Advanced Excel.

Supporting decision-making through accurate and actionable insights.

Key Experiences:

Currently part of the Workforce Management (WFM) team at Talabat, where I develop daily, weekly, and monthly reports, manage schedules, and monitor performance to meet service targets.

Developing efficiency improvement plans and delivering practical solutions to enhance operational performance.

Previous contributions to specialized teams like Vendor Compliance and POS Integration, resolving vendor issues and optimizing order success rates.

I am seeking remote opportunities that leverage my expertise in data analysis and automation to drive growth and deliver tangible results. I am eager to join challenging projects where I can add significant value.