عبد الهادي ا.

Abdelhadi Akabba

Professional experience

Sales representative

NORTHERN TRADOMA-Tangier

October 2020 – December 2023

• Organization of the showroom

• Perform customer service at the counter and/or on the telephone

• Customer support

• monitoring the work of the manufacturing unit

• inventory management

• Perform sales and customer service activities such as taking payment for orders or answering general

and technical questions

• Manage problem cases with other warehouses

Sales assistant

Company “Dawyir”-Casablanca

May 2019 - September 2020

• commercialize the products

• collection and management of payments

• Process product returns and exchanges through the system

Sales assistant

Company “INEDEQ”–Casablanca

november2018 - April 2019

• assistance with the administrative management of the company

• review orders before sending them to customers

• process orders

Practical internship

KOMCEPT Company-Ouarzazate

July 2018 - October 2018

• assistance in managing the company's internal systemTraining

Professional degree in Computer Engineering

The polydisciplinary faculty of Ouarzazate ibn zohr university – Ouarzazate

September 2013 - June 2018

Diploma of professional studies in Information Systems

The Ouarzazate polydisciplinary faculty – Ouarzazate

September 2013 - June 2016

Bachelor of Electrical Science and Technology

ibn al haytam Technical High School – Ouarzazate

September 2012 - June 2013

SKILLS

• Microsoft office and Office automation: Word, Excel, PowerPoint.

• Computer skills.

• Customer service.

• Retail sales.

• Customer relationship management.

• Sense of organization.

• Team spirit.

• Communication skills.

• Adaptability.

LANGUAGES

• French - Advanced

• English - Intermediate

• Arabic - Advanced

• Tamazight - Mother longuage

Certificates and accreditations

Driving License Category B

September 2021 - September 2031